KVKK Notice
This notice explains how Zeferan Cappadocia processes personal data as data controller under Turkey's Personal Data Protection Law No. 6698 (KVKK).
1. Data Controller
As Zeferan Cappadocia, we act as data controller under Turkish Personal Data Protection Law No. 6698 and provide this notice to our visitors and guests. Contact: info.cappadocia@zeferan.com.tr · +90 384 353 50 50.
2. Processed Personal Data
- Reservation identity and contact details.
- Reservation date, time, guest count, notes, and optional vehicle plate for valet service.
- Technical log data such as IP address, browser, device, and timestamps.
- Cookie choices and consent records.
3. Purposes of Processing
- Managing reservation requests and restaurant operations.
- Contacting guests about reservations.
- Providing valet and guest services when requested.
- Ensuring website security and complying with legal obligations.
- Improving service quality when explicit consent is given.
4. Legal Grounds
- Processing is necessary for reservation service performance.
- Processing is necessary for legal obligations.
- Processing is necessary for legitimate interests, provided fundamental rights are not harmed.
- Explicit consent for analytics and advertising cookies.
5. Transfer of Data
Personal data may be transferred to service providers, reservation infrastructure, valet team, and legally authorized public institutions where necessary and proportionate.
6. Method of Collection
Data is collected through reservation forms, telephone or e-mail communication, website logs, cookie consent tools, and direct interactions at the restaurant.
7. Retention
Reservation contact data is removed from active systems within 6 hours after the visit is completed. Other data is retained only for periods required by law or operational necessity.
8. Your KVKK Article 11 Rights
You may ask whether your data is processed, request information, correction, deletion or destruction, object to automated results, and request compensation for damages. Contact: info.cappadocia@zeferan.com.tr.
9. Complaints
If you believe your rights have been violated, you may apply to the Turkish Personal Data Protection Authority at kvkk.gov.tr.